Preventing Bank Fraud - How to Protect Your Accounts

Whether you are banking online or through our mobile app, you want to trust that your account is safe from hackers. Scammers will often initiate a fraud attempt by calling or texting would be victims pretending to be a legitimate bank to get sensitive information, such as Social Security numbers, PINs, or other sensitive information.

Vantage Bank will never ask you to provide personal information via text message or phone call. Therefore, you know it’s a fraud attempt if you receive a call from someone claiming to be the Bank asking for your sensitive information.

We are committed to helping ensure the safety of your financial identity, your financial assets, and your personal information. The following are tips to help prevent fraud:

• Never provide your full Social Security numbers, PINs, or account information through text message, phone call or email.
• Please do not respond “NOT FRAUD” to fraud alerts on activity you did not perform.
• Be diligent and monitor your account to stop fraud before it begins.
• Be cautious of unsolicited phone calls, emails, social media messages or texts directing you to a website or requesting personal information.
• Never click on suspicious links in emails, tweets, posts, or online advertising.
• Enable two-factor authentication to verify identity to gain access to your accounts.

Learn more

To learn more about information security, visit any of the following websites or contact our team at Vantage Bank.

• OnGuardOnline.gov
• StaySafeOnline.org
• BBB.org/Data-Security
• US-CERT.gov

DISCLAIMER: This material is for informational purposes only. Vantage Bank assumes no liability for any loss or damage resulting from one's reliance on the material provided.